We understand you might have questions about Fayda and how it works. Below, we’ve compiled answers to some of the most common inquiries. If you have any other questions, feel free to contact us.
Fayda allows users to browse and purchase surplus meals from local restaurants at discounted prices. Simply download our app, explore available meals, place your order, and pick it up at the designated time.
You can sign up for Fayda by visiting our website and following the registration steps. It’s quick and easy to get started!
The meals available on Fayda vary depending on the surplus food from participating restaurants. You can find a wide range of options, including breakfast, lunch, dinner, and snacks.
With Fayda, you can save up to 50% or more on meals from local restaurants. Prices vary depending on the surplus food available, but you can always expect great deals.
A Surprise Bag is a selection of surplus food items prepared by the restaurant. The contents are a surprise to the customer and offer great value for a lower price.
After placing your order through the Fayda website, you will receive a confirmation with the pickup details. Simply go to the restaurant at the designated time and show your confirmation to receive your meal.
You can search for available meals by entering your location on the Fayda website. This will show you a list of participating restaurants and their surplus food options.
If you need to cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request.
You can contact Fayda for more information by using the contact form on our website or by emailing us directly at support@fayda.ma. Our team is ready to assist you with any questions you may have.
You can sign up by visiting our website and following the registration process on the “Become a Vendor” page.
You can list any surplus food items that are safe to eat and meet our quality standards. Restaurants can upload two types of products: a “Surprise Bag” with unknown contents for the customer, and a “Meal of the Day.”
Payments are made by the customer when they pick up the order at your restaurant.
You can manage your listings by logging into your account on the Fayda website. Here, you can add, edit, or remove surplus food items as needed.
Our support team is available to assist you with any technical issues. Contact us through the website or via our support email at support@fayda.ma.
Yes, you can update your restaurant’s information by logging into your account and accessing the settings page.
You can update your surplus food listings as often as needed to reflect the current availability of surplus items.
Please refer to our “Become a Vendor” page for details on any applicable fees for partnering with Fayda.
Fayda promotes partner restaurants through our website, social media channels, and marketing campaigns, helping you reach more customers.
You can track your restaurant’s performance through your vendor dashboard on the Fayda website, where you can view sales, customer feedback, and other important metrics.
If you have any more questions or need further assistance, please feel free to reach out to us. We’re here to help and ensure you have the best experience with Fayda.
we help restaurants save money, offer customers great deals, and contribute to a more sustainable environment. Join us in our mission to make a difference, one meal at a time.
©+2025 All Rights Reserved.
Nous aidons les restaurants à économiser de l'argent, à offrir d'excellentes offres à leurs clients et à contribuer à un environnement plus durable. Rejoignez-nous dans notre mission pour faire la différence, un repas à la fois.
©+2025 Tous Droits Réservés